AI That Takes Orders.
Literally.
Cerevox handles routine phone and email orders for distributors — account lookup, stock checks, pricing, ERP entry. Under 2 minutes, no human needed.
Connects with the tools you already use
Your CSRs Are Drowning
in Data Entry
After-hours calls go to voicemail. Emailed POs sit for hours. Every delay risks lost revenue and frustrated customers.
Three Steps. Zero Busywork.
Customer places an order
Phone call or emailed PO arrives at your branch.
AI processes everything
Account lookup, stock check, contract pricing, and order creation — all automated.
Order lands in your ERP
Confirmed, validated, and the customer is notified. Done in under 2 minutes.
How Cerevox Works
A seamless flow from customer input to order fulfillment, powered by intelligent automation.
Customer Input
Cerevox AI Agent
Account Lookup
Stock Check
Pricing
ERP Integration
Order Fulfillment
Confirmed &
Customer Notified
Customer Input
Cerevox AI Agent
ERP Integration
Order Fulfillment
Confirmed & Customer Notified
Technical Specifications
REST & OData APIs
Direct integration with your ERP endpoints
Webhooks
Real-time event notifications and triggers
Real-Time Sync
Bidirectional data synchronization under 100ms
Everything Your Team Needs
Voice Orders
AI answers calls, matches accounts, checks stock, pulls pricing, creates orders. Under 2 minutes.
Email & Digital Orders
Parses inbound POs and SMS orders. Extracts line items, validates, routes to ERP.
ERP Integration
SAP S/4HANA, Oracle, NetSuite via OData & REST APIs. No rip-and-replace.
Real-Time Dashboard
Monitor every order, track processing times, flag exceptions. Full visibility.
Smart Escalation
Complex orders route to a human with full context. AI knows its limits.
Multi-Branch Support
Roll out branch by branch. Cross-branch inventory checks built in.
Enterprise-Grade Security
Your data security is our top priority. We maintain the highest standards of protection with industry-leading certifications and comprehensive security measures.
SOC 2 Type II
Audited security controls for data protection and privacy
GDPR Compliant
Full compliance with EU data protection regulations
ISO 27001
Certified information security management system
HIPAA Ready
Healthcare data protection standards supported
Security Built Into Every Layer
End-to-End Encryption
All data encrypted in transit and at rest using AES-256 and TLS 1.3
Role-Based Access Control
Granular permissions ensure users only access what they need
Audit Logging
Complete audit trail of all actions for compliance and security review
Data Residency Options
Choose where your data lives with regional deployment options
The Cerevox Difference
Without Cerevox
- Manual re-keying of every order
- 4–6 min per order
- After-hours voicemail
- POs sit in inbox
- CSRs buried in data entry
- Manual entry errors
With Cerevox
- AI parses and enters in seconds
- Under 2 minutes, no hold time
- 24/7 order capture
- Processed and confirmed in minutes
- CSRs freed for selling
- Validated against ERP before submission
Works With Your Existing Stack
No rip-and-replace. Connects through standard APIs. Live in 4–6 weeks.
SAP S/4HANA
OData & RFC
Oracle
REST & Cloud Connector
NetSuite
SuiteTalk & REST
See Cerevox Handle a Live Order in 3 Minutes
Watch the AI look up an account, check stock, pull pricing, and create an order — in real time.
Or email us at demo@cerevox.ai